just to add to that. I remember someone asking a DB driver on the Airlink where the which bus the Aircoach was! He replied ' Do you see the big blue bus over there with AIRCOACH written on it!!! I thought that was quite funny. DB drivers are paid to drive a bus and no more. That is the attitude. what you will realise that in alot of private operaters the Drivers have to clean , wash , fuel , water and oil the bus. But this will never happen in DB as with loading Luggage and rightly so!!!